Terms of Sales
La Maison Berthille is a French manufacturing workshop registered under the number Siret 49326917900013. The registered office of the SARL NDT-GVF is located 6, rue des docks 81200 Mazamet, France. The head of the company is Mr Christophe Labrousse Brandy. To contact us, you can go through the site or the email address email@example.com
These terms of sales are those of the Maison Berthille. The order taking on the site implies their acceptance by the customer. Thus, when the customer makes an online purchase it means that those terms has been read and accepted. They can be changed at any time. The General Terms and Conditions of Sale constitute the sole agreement between the parties and prevail over any other document.
Order and prices
Since the items on the site are handmade in our workshops in Mazamet, they are usually not in stock. It is the validation of the order by the payment that will trigger their putting into production. We remain the owners of the items until the payment of your basket. We reserve the right to refuse any order or cancel any purchase, without being liable for any damages or charges, if the bank details are incorrect or unverifiable, if the order has been detected by our security systems as Unusual order or likely to be fraudulent. Prices are displayed on the site in euros and include 20% French VAT, and are subject to change at any time. However, the berthille Company undertakes to invoice the goods ordered at the indicated prices. In case of a significant error on the price, the berthille House reserves the right to refuse the sale.
It will be made by secure payment via the module "Mercanet-BNP Paribas", by Visa, MasterCard, Paylib, Maestro. Payment will be requested upon order. At the request of the buyer, an invoice will be sent to him with VAT.
In case of stock shortage of a raw material (leather, buckle, lining), the customer will be offered an exchange for a similar product or a refund of the amount already paid. You will be informed of the refund or exchange by e-mail
The delivery is offered in Metropolitan France from the moment the amount of your order is greater or equal to 115 € TTC and will be made by colissimo against signature to the address indicated by the customer at the time of the order. The delivery of your order will take place 3 to 4 weeks after the passage of your order, including manufacture and delivery. Your order may be ready for dispatch in advance, in this case we will contact you to define an early shipment with your agreement. When the customer physically takes possession of one or more products, he becomes liable for loss or damage to the product. It is the responsibility of the customer to notify the carrier of any reserve on the product delivered For a shipment abroad , the dispatch costs will be charged to the customer and valid when ordering.
Return of product
In accordance with French law, you have 14 days after receipt of the product to use your right of withdrawal, by contacting us by email at firstname.lastname@example.org or by registered mail at 6 rue des docks, 81200 Mazamet, France . The products will be returned at your expense by registered parcel with AR, at the reception we will refund the product (s) to the price you paid when placing your order All products returned to us must be returned in the original packaging, along with the authentication certificate and the labels. Any product that is returned worn, dirty, incomplete or damaged will not be returned and will be returned to you at your expense. Because we inspect each item individually before each shipment, we can not accept returns for the following quality defects:
• Holes or tears in the leather
We thank you for your understanding. Berthille will not be held liable for degradation related to the use of the product. In case of return without agreement, this one will not be refunded nor exchanged. In the event of a quality defect, we ask you to report it within 48 hours of receipt of your item. We will ask you to make photographs of the defect found that will be requested by our quality control department
The Maison Berthille site collects personal information for a better treatment of your order, but the latter will remain confidential and will never be disclosed for commercial purposes. The customer may at any time modify his personal data by contacting us by mail or from his personal space on the site
All our raw materials come from Europe, France, Spain, Italy and are selected with great care. The products offered on the site are the result of a research and creation of quality, and can not in any case be reproduced. Reproduction by the buyer is therefore formally prohibited in accordance with the laws in force.
The liability of the berthille House cannot be implemented if the non-performance or the delay in the performance of one of its obligations described in the present general conditions of sale arises from a case of force majeure. As such, force majeure means any external, unpredictable and irresistible event within the meaning of article 1148 of the Civil Code.
These general conditions of sale are subject to French law, including the buying and selling transactions referred to therein.